AI Service Teams That Resolve Work End-to-End
Code5 helps IT, HR, Finance, and Operations teams automate service requests, resolve incidents, govern AI coworkers, and deliver faster employee support across every system.
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Trusted by teams modernizing service delivery
One platform for every service workflow
Whether you're an employee, a service engineer, or a CIO — Code5 delivers exactly what you need.
Natural Language Requests
Submit any request via Slack, Teams, or the portal in plain English.
Instant Self-Service
Get answers, approvals, and access without waiting for a human agent.
24/7 AI Support
AI coworkers available around the clock, across every timezone.
Proactive Notifications
Get notified automatically when your request is resolved or updated.
Built for every layer of service automation
Code5 isn't a point solution — it's a complete platform for autonomous enterprise service delivery.
AI Coworkers
Deploy autonomous agents for every service role. AI coworkers handle tickets, approvals, provisioning, and more without human intervention.
Agentic ITSM
Self-healing IT workflows with zero manual triage. Incidents are detected, diagnosed, and resolved before employees even notice.
Enterprise Service Management
Unify IT, HR, Finance, and Ops on one intelligent platform. End the era of siloed service desks and fragmented toolchains.
Access Provisioning
Instant, policy-governed access to any system. Employees get the tools they need in seconds — with full audit trails and least-privilege enforcement.
Workflow Automation
Build powerful automations without writing a single line of code. Connect any system, trigger any action, and track every outcome in real time.
Service Analytics
Real-time dashboards for SLA, cost, and resolution performance. Surface what's working, what's not, and what to do next.
Universal Context Graph
Connect employee, asset, and service data into a unified knowledge layer. AI coworkers always have the context they need to act correctly.
Governance Control Plane
Human-in-the-loop controls for every AI action. Define policies, set approval gates, and review every decision before or after it happens.
From manual chaos to autonomous resolution
See exactly what changes when Code5 takes over service operations.
Before Code5
After Code5
Time to resolve
Cost per ticket
Queue wait
SLA adherence
AI coworkers built for real job roles
Each AI coworker is purpose-trained for a specific role, equipped with the right integrations, and ready to work from day one.
IT Ops Engineer
- ›Diagnoses and resolves hardware/software incidents
- ›Patches and updates systems automatically
- ›Manages asset lifecycle and device compliance
Access Manager
- ›Provisions and de-provisions SaaS access instantly
- ›Enforces least-privilege and policy rules
- ›Generates access audit reports on demand
HR Onboarding Manager
- ›Coordinates full onboarding across IT and HR systems
- ›Sends Day 1 welcome packs and training schedules
- ›Tracks onboarding completion and alerts blockers
Finance Approvals Specialist
- ›Routes purchase orders for approval automatically
- ›Validates spend against budget and policy
- ›Generates approval audit trails for compliance
Security Analyst
- ›Monitors alerts and triages security events 24/7
- ›Isolates and remediates threats autonomously
- ›Files incident reports and compliance evidence
Procurement Coordinator
- ›Manages vendor requests and PO workflows
- ›Tracks delivery status and contract milestones
- ›Flags anomalies and renegotiation opportunities
Incident Commander
- ›Declares and coordinates P1/P2 incident response
- ›Pulls runbooks and assembles response teams
- ›Posts live status updates to stakeholders
Compliance Assistant
- ›Monitors policy adherence across all AI actions
- ›Prepares evidence packages for audits
- ›Flags non-compliant actions before execution
Connect Code5 to the tools your teams already use
Native integrations with 150+ enterprise systems. No custom connectors, no middleware — just plug in and go.
Enterprise-grade governance for autonomous work
AI that acts autonomously must be governed rigorously. Code5 gives you full visibility and control over every decision.
Zero Trust Architecture
Every AI action verified against identity and policy before execution — no exceptions.
End-to-End Encryption
All data encrypted in transit and at rest with AES-256 and TLS 1.3.
Full Audit Logging
Every action, decision, and escalation logged immutably for compliance review.
Policy Enforcement
Custom governance rules enforced at the platform layer — not bolted on after the fact.
Role-Based Access Control
Granular permissions for every team, department, and AI coworker.
Anomaly Detection
Real-time alerts for unusual behavior, policy violations, and potential threats.
Compliance & Certifications
SOC 2 Type II
Certified
ISO 27001
Certified
GDPR
Compliant
HIPAA Ready
Attestation Available
SSO / SAML
Supported
SCIM
Provisioning
Measured outcomes, not just automation
Real numbers from real deployments. Code5 customers see transformative results within the first 90 days.
0%
Reduction in ticket volume
0 min
Average resolution time
0%
Employee satisfaction score
$0.0M
Annual savings per customer
0.0%
SLA adherence rate
0
Active automations running
HelioGrid cut service resolution time by 84% with Code5
“We went from drowning in tickets to having Code5 handle 90% of requests autonomously. Our team now focuses on strategy, not repetitive tasks.”
Sarah Chen
CIO, HelioGrid
Automated
Automated
Automated
84%
Faster resolution
90%
Tickets automated
$2.4M
Saved annually
Start with one team. Scale across the enterprise.
No per-ticket pricing. No hidden fees. Predictable costs as you grow.
Launch
Get started fast with core ITSM and AI automation.
- Up to 500 employees
- 3 AI coworkers
- Core ITSM workflows
- Slack + Microsoft Teams
- Standard SLA tracking
- Email support
Scale
Full ESM for growing teams that need unlimited power.
- Unlimited employees
- 20 AI coworkers
- Full ESM platform
- All 150+ integrations
- Advanced analytics
- Priority support
- Custom workflows
- 99.9% SLA guarantee
Enterprise
Bespoke AI coworkers, governance, and white-glove support.
- Everything in Scale
- Custom AI coworkers
- Governance Control Plane
- Dedicated success manager
- Custom SLA guarantees
- On-prem/VPC options
- SSO, SCIM, SAML
- Compliance packages
Put AI to work across every service desk.
Deploy AI coworkers that resolve requests, automate operations, and give every employee faster support — starting today.